Online FAQ Database / Knowledge Base
Redalto FAQ Database (also know as a Knowledge Base) is a web application that allows you to easily publish your most Frequently Asked Questions (FAQs).
The FAQ database allows for easy uploading of questions and answers without needing to go through a web developer or edit the HTML of your website. Ideal for reducing the number of inbound questions to your business and providing a 24/7 self service support via your website.
You can store unlimited amounts of articles & questions and can apply it to any part of your business;
- Sales queries
- Technical support
- Billing & customer care
End-User Features
- Easy navigation of questions
- Browse questions by category
- Keyword search all question and answers
- Most recent question list
- Popular questions list (user definable, eg, Top 10 or Top 5)
- Print view question
- Email question and answer to a friend
- Question & answer admin detail (ID no., Author, Created, Modified)
- Attach "related questions" to each Q&A ˆˆ
- "Ask a question" form for questions not listed ˆˆ
Administrator Features
- Secure web based administration panel to manage your Q&A's
- Assign questions to user definable categories
- Unlimited Numbers of questions
- Unlimited Categories and Subcategories
- Easy to use interface with quick loading interface
- Number of views statistics
Search Engine Optimisation Features
- Search engine friendly URLs with permanent link for each question
- Unique page titles based on the title of your question / topic ˆˆ
- Metatag Description and keyword definition ˆˆ
Pricing
From $290 (incl. gst) which includes;
- Implementation, configuration, testing and user training
- Fully customised to match the look and feel of the rest of your site
- Lifetime guarantee and telephone support
- Custom programming for further customisation at reduced rates
(note: items markedˆˆ are add-on features)
Contact us for a free no-obligation quote 